MacShak
is a Macintosh support group that offers end-user solutions
for your needs that arise.
Our
focus is Macintosh. Just Macintosh. Think
MacShak!
Our
full-service end-user approach, extensive knowledge of the
Macintosh technology and experienced staff allows us to
respond to your special needs and requirements promptly.
MacShak offers flexible premier support to suite your needs.
You choose between Contract,
Reduced
Incident Support,
or Email
Support.
Contract
Support
Contract
support is billed at $75.00 per hour within Orange County.
Travel time is added for those sites outside of the Central
Orange County area. This rate also covers phone support
after the first 5 minutes of consultation.
Reduced
Incident Support
Reduced
Incident Support is a discount program for those who may
need support on a regular basis. Clients are billed $200.00
per month, and have a reduced support rate of $45.00 per
hour.
Email
Support
Email
Support allows you to gain support if you're a
Guru-in-training, or just want to fix it yourself but are
stuck on a particular issue. Email Support is billed at
$25.00 per email.
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